Privacy Policy

Privacy Policy for portableretrogamer.com
Effective Date: 2024-10-07

This Privacy Policy describes how MB Hatbay (“we,” “us,” or “our”) collects, uses, and shares personal information when you visit or make a purchase from portableretrogamer.com (the “Site”). We are committed to protecting and respecting your privacy in compliance with the General Data Protection Regulation (GDPR) and other applicable privacy laws.

1. Data Controller MB Hatbay
Address: Sausio 13-osios g. 5-130, Vilnius, Lithuania
Email: hello@nostryx.com

2. Information We Collect When you visit the Site, we collect the following personal data:

  • Contact Information: Name, email address, shipping address, and phone number.
  • Payment Information: Payment details such as credit card information (processed securely through third-party payment processors).
  • Device Information: Data about your browser, IP address, time zone, and some cookies installed on your device.
  • Order Information: Details of products purchased, date of purchase, and delivery preferences.
  • Usage Information: Information about how you interact with the Site, including browsing behavior, the pages you visit, and the products you view.

3. How We Use Your Personal Data We use your personal data for the following purposes:

  • To process and deliver orders: We use your contact and payment information to fulfill your order and provide customer support.
  • To communicate with you: We may send transactional emails (order confirmations, shipping updates) or respond to inquiries through your provided contact information.
  • To improve our Site: Usage and device information help us analyze user behavior, enhance user experience, and optimize our product offerings.
  • Marketing: With your explicit consent, we may send you promotional materials, newsletters, or updates about our products. You can opt out of marketing communications at any time.

4. Legal Basis for Processing Personal Data We process your personal data based on the following lawful grounds under the GDPR:

  • Contractual necessity: To perform the contract for the sale of goods you enter into when making a purchase.
  • Legitimate interest: To improve our Site, prevent fraud, and ensure the security of our services.
  • Consent: For marketing communications, where you have opted in. You can withdraw your consent at any time by contacting us or clicking the unsubscribe link in our emails.

5. Data Storage and Retention We store your personal data securely and retain it only for as long as necessary to fulfill the purposes outlined in this policy:

  • Order Information: Retained for tax, legal, and auditing purposes (generally up to 5 years, or as required by law).
  • Marketing Data: Stored until you unsubscribe or request deletion.
  • Device and Usage Information: Retained for up to 26 months for analytical purposes.

6. Sharing Your Personal Data We may share your personal data with trusted third parties in the following instances:

  • Service Providers: For order fulfillment, payment processing, shipping, and email communications.
  • Compliance with Laws: If required by law or in response to valid legal requests from public authorities.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred as part of the business transaction.

All third parties are required to protect your personal data in accordance with applicable laws and our instructions. We never sell or rent your personal data to third parties.

7. Cookies We use cookies and similar tracking technologies to improve your experience on our Site. Cookies allow us to collect device and usage information for analytics and performance purposes. You can manage or block cookies through your browser settings. For more detailed information, please refer to our [Cookie Policy].

8. Security of Your Personal Data We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These measures include encryption of sensitive information and secure storage facilities.

9. Your Rights Under GDPR As a resident of the European Economic Area (EEA), you have the following rights regarding your personal data:

  • Right to Access: You can request access to the personal data we hold about you.
  • Right to Rectification: You can request corrections to any inaccurate or incomplete personal data.
  • Right to Erasure: You can request the deletion of your personal data under certain conditions.
  • Right to Restrict Processing: You can request that we limit the processing of your personal data in specific cases.
  • Right to Data Portability: You can request that your personal data be provided in a structured, commonly used, and machine-readable format.
  • Right to Object: You can object to the processing of your personal data in certain cases, such as direct marketing.
  • Right to Withdraw Consent: If you have provided consent for the processing of your personal data, you can withdraw it at any time.

To exercise any of these rights, please contact us at hello@nostryx.com. We will respond to your request within 30 days in accordance with GDPR requirements.

10. International Transfers of Data We may transfer your personal data to service providers located outside the EEA. In such cases, we ensure that appropriate safeguards are in place, such as standard contractual clauses, to protect your data in compliance with GDPR.

11. Changes to This Privacy Policy We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

12. Contact Information If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:

MB Hatbay
Sausio 13-osios g. 5-130
Vilnius, Lithuania
Email: hello@nostryx.com